Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 18th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

Important Information on Fraudulent Emails to Practitioners

Posted in Latest News on August 1, 2023.

The Florida Department of Health (Department), Division of Medical Quality Assurance, is warning Florida health care practitioners about a fraudulent email and phishing attempt sent to Florida health care practitioners.

Scammers are posing as the Department and offering to provide licensees with “important information” concerning a temporary change to your license status. This email did not originate from the Department.

Health care practitioners will never receive unsolicited calls or emails from the Department where personal information is requested, payments are demanded, or threats against your license are made. We want to protect our health care practitioners from fraud schemes. If you receive an email that looks suspicious, do not click on any links or attachments, or provide any personal information.

Report the scam email by using your favorite internet browser to search for “Internet Crime Complaint Center (IC3)” and use the FBI webpage to provide information regarding the fraudulent email.

If you have any questions, please contact our customer contact center at (850) 488-0595.



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