Frequently Asked Questions

Welcome to the Florida Board of Dentistry Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.

Can a person obtain a license if they have a misdemeanor or felony crime on their record?

Each application is evaluated on a case-by-case basis. The board considers the nature, severity, and recency of offenses, as well as rehabilitation and other factors. The board cannot make a determination for approval or denial of licensure without evaluating the entire application and supporting documentation.

Can I be granted an extension on an application after it has expired?

Section 456.013(1)(a), Florida Statutes does not allow for an extension. An incomplete application is only valid for one year.

How long will it take for my license to be issued?

Your license number will be issued within five to seven business days once your licensure application has been approved.

Where should I send the supporting documents for my application?

Please mail all required supporting documents directly to the Board Office.

MAILING ADDRESS:

Department of Health
Board of Dentistry
4052 Bald Cypress Way
Bin C-04
Tallahassee, FL 32399-3258

What is the difference between License Verification and License Certification?

License Verification – Information regarding the licensure status of a practitioner. This is for use by persons or organizations that do not require a document certifying this information under seal. Licensure Certification – Specific document certifying licensure status and disciplinary history, prepared by a representative of the Division of Medical Quality Assurance and bearing a seal. This document is generally required for applicants seeking licensure in other states and for use in court proceedings. There is a $25 fee for this service in accordance with Rule 64B-4.001, F.A.C.

How can I file a complaint against a licensee?

Print the Complaint Form with the Authorization for Release of Patient Records from our Enforcement site or call 1-888-419-3456 or (850)414-1976 to request one by phone. Complete the form and mail it to the address given on the form.

How long does it take to get a response to my public records request?

Five business days.

How can I get a practitioner’s disciplinary history?

You can request a practitioner’s disciplinary history from our Public Records  website under Disciplinary Records.

How can I get a list of practitioners by county?

To view a list of actively licensed practitioners, use the License Verification Search and select the county and profession from the drop-down list.

Advice for AOL users

Users of later versions of AOL may experience problems accessing links within the Medical Quality Assurance (MQA) Services page when inside AOL and using the AOL browser. This is caused by pop-up security features within newer versions of AOL. Try to avoid accessing MQA Services from within AOL. The way around the problem, once you have started AOL, is to minimize the AOL window and, from your computer’s desktop, open up an Internet Explorer or Netscape Navigator browser. Type the url directly on the address line of the browser and press Enter. You will be able to access all the features within the MQA Services page without experiencing problems.

How do I know if this website is secured?

This website is secured using a thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the thawte Trusted Site Seal which demonstrates our commitment to your security. In addition to the thawte Trusted Site Seal, you will also see the “lock” emblem displayed in the browser. In Internet Explorer 6, the lock emblem can be found in the lower right-hand corner of the status bar. In Internet Explorer 7.0, the lock emblem can be found next to the address (URL) line. In FireFox and Netscape, the emblem can be found in both locations.

How do I request a duplicate license?

Login to your MQA Online Services Portal account and select Request Duplicate License from the “Manage My License” pulldown menu. Review your changes and click “Submit.”

NOTE: If your profession is pending renewal or in a current renewal cycle, you may be asked to renew your license instead of being issued a duplicate license.

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