Frequently Asked Questions

Welcome to the Florida Board of Dentistry Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.

When is my renewal due if I renew online?

Online renewal does not change your renewal expiration date. You are still required to submit a renewal no later than midnight on the date the license is scheduled to expire

Do I have to report any criminal activities after I receive my license?

You are required to report all criminal activities after you receive your license. You may report the criminal offense(s) online via Online Services, by e-mail MQAOnlineService@flhealth.gov, or by mail:

Florida Department of Health
Licensure Support Services Unit, Bin #C-10
Tallahassee, FL 32399-3267

If reporting by e-mail or mail, provide the date of the offense, a description of the crime, and the county and state of jurisdiction.

If I reapply for licensure after my application expires, will all of the fees apply to my new application?

Only the initial license fee and the unlicensed activity fee will be applied to the new application.

How long will it take to receive my refund?

Once your request is received, it can take up to four weeks to receive your refund.

I overpaid on my fees. Can I receive a refund?

There is a three year statute of limitation for refunds so if the overpayment was made less than three years ago you are eligible for a refund.

Will I get a refund if I am not approved for licensure?

The Board Office will refund your initial license fee and unlicensed activity fee. Your application fee is non-refundable and will not be refunded to you.

Where should I mail my application and fees?

Mail your application and fees to:

Department of Health
Post office Box 6330
Tallahassee, FL 32314-6330
How can I get information on initial license requirements?

By visiting your board’s licensing page. Select your profession then click on Requirements.

Where should I call to check the status of my application?

The division’s call center at (850) 488-0595. We are open from 8:00 a.m. to 6:00 p.m., Eastern Standard Time. We’re closed on weekends and state holidays. You may email us at MedicalQualityAssurance@doh.state.fl.us.

After you receive my application, how long will it be before I get a response?

We will send you notification about the status of your application within 30 days after we receive it.

What criminal offenses may prevent me from obtaining a medical license?

You are required to report all criminal offenses to the Board. Each application will be evaluated on an individual basis. For more information on offenses that may prevent you from obtaining a medical license, see the links below:

Chapter 456: Health Professions and Occupations: General Provisions

s. 766.301 through 766.316, F.S.: Medical malpractice and related matters

Do I have to report charges if I completed a period of probation and the charges were dismissed or closed?

Yes. Offenses must be reported to the board even if you received a suspended imposition of sentence and the record is now considered closed.

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